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Managed ICT

Someone in Port Vila looking after the stack.

Managed ICT is the ongoing care around the products: the network, the cloud tenant, the phone system, the backups, and the video room.

A typical engagement

  • A first visit or remote survey of what is already installed
  • A short list of systems the organisation depends on
  • Monitoring, changes, and a named contact when something fails
  • Cybersecurity basics: accounts, updates, and backup that has been restored once

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